Frequently Asked Questions
Good news! Standard shipping is completely free, regardless of your order size. We strive to make the shopping experience seamless for you, so there are no hidden costs or standard shipping fees. Just shop, checkout, and wait for your items to arrive.
If you’re in a rush and need a faster shipping option, there might be extra charges. You can request expedited shipping on an order by emailing email@example.com before you complete your order.
When we receive your order, we jump into action! Our goal is to ship all orders within 24 to 48 hours – getting them to you as quickly as possible.
For any shipping related questions, contact us at firstname.lastname@example.org. We’re here to help!
We don’t have any hidden fees or surprise charges in the checkout. However, it’s worth noting that sales tax might be applied to your order. We adhere to guidelines set by individual states, and sales tax is only added for orders in states that mandate it. So, the presence of sales tax will depend on your shipping location. .
Rest assured, any applicable tax will be clearly indicated during the checkout process before you finalize your order. If you have further questions or concerns, feel free to reach out to us at email@example.com.
Certainly! If you have any special shipping requirements or preferences, feel free to reach out to us at firstname.lastname@example.org. Our dedicated team is happy to help.
Please allow up to 24 hours for a response to emails during the week, and up to 48 hours during weekends.
Absolutely! If you’re in a hurry and need expedited shipping, just let us know. Contact us directly at email@example.com.
Keep in mind there are additional fees for expedited shipping.
We’re committed to meeting your needs and getting your order to you swiftly.
If you’ve recently placed an order and realized that the shipping address needs to be updated, please contact us at firstname.lastname@example.org. We’ll be happy to assist you with the necessary changes.
Yes! We can ship to your PO Box using USPS Services.
Addresses may not validate for several reasons:
- The USPS marks some addresses as “vacant,” meaning the location is currently unoccupied or might be a new construction.
- Newly created or unregistered addresses might not yet be in the USPS system, especially if they’re in recently developed areas.
- Some regions are primarily serviced by PO boxes, causing street addresses in these zones to be unrecognized for regular delivery.
If you encounter validation issues, double-check the address, especially if it’s new or in a PO box-heavy area.
If you’re still having difficulty, contact us at email@example.com and we’ll assist you.
We currently do not offer international shipping. We only ship to addresses within the United States.